Privacy Policy

This Privacy Policy ("Policy") explains how information about you is collected, used, and disclosed by your access or use of this site or otherwise as a result of your interactions with us. By visiting this site directly or through another site, you accept the terms and conditions of this policy. This policy applies to this site. We are not responsible for the content or privacy practices on any website not operated by us to which this site links or that links to this site. We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 13. On the contact form on the site, you have represented and warranted that you are 18 years of age. If you are under the age of 18, please do not submit any personal information to us.

Information Collection

We collect information from you in several different ways on this site.

Contacting Us

When contacting us, you will be required to complete our online contact form. During completion, you will be asked to provide to us certain personal information, including but not limited to your name, phone number, and email address. In addition, we will also ask you for the nature of your enquiry and the industry category relating to your enquiry. These kinds of personal information are used to communicate with you about your enquiry and the sites, and for internal marketing purposes.

Information We Collect Automatically

We may automatically collect information about you when you access or use the site including:

Log Information: We may obtain information about your use of our websites, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to this site.

Device Information: We may collect information about the computer or mobile device you use to access our services, such as the hardware model, operating system and version, unique device identifiers, mobile network information, and browsing behavior.

Location Information: We may collect information about the precise location of your device when you consent to the collection of this information. We may also collect information about your approximate location each time you access this site.

Information Collected by Cookies and other Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about you and your interaction with this site, including information about your browsing behavior and other engagement with the services. We use this information in one or more of the ways described in the "Use of Information" section below. Most web browsers are set to accept cookies by default, but you can usually change your browser settings to remove or reject cookies.

Information We Collect from Other Sources

We may also receive information about you from other sources and combine or link that with information we have about you. For example, we may collect demographic and change-of-address information from third party sources and information from third party social media platforms (such as Facebook) if you log into this site using your social media account credentials or if you make certain content and information publicly available, such as photos, videos, and profile information.

Information Use and Disclosure

Internal Use

We use your personal information to process your enquiries and provide you with customer service. We may internally your personal information to improve this site’s content and layout, to improve outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this site.

Communications with You

We will use your personal information to communicate with you about this site, your enquiry, any appointments arranged and quotations and or invoices requiring payment. Also, we may send you a confirmation email when you contact with us. Also, you may submit your telephone number for reasons such as to register for a callback. If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails. Because we have to communicate with you about any works conducted, you cannot opt out of receiving emails related to any invoices until payment has been fulfilled.

External Use

Except as otherwise set forth below, we do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone.

We may disclose information to third parties that perform specific functions on our behalf.  However, we will only disclose the information that is necessary for them to perform their service.

We may disclose personal information or financial information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms and Conditions or other agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use this site for illegal reasons or to commit fraud.

While we will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. However, it’s possible that we might acquire or merge with or be acquired by another company or that we might dispose of some or all of our assets. If that happens, your personal information may be disclosed to another company, but that disclosure will be subject to the Privacy Policy in effect.

We may share non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.

Data Security

We take reasonable measures, including administrative, technical, and physical safeguards, to protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Opt Out/Corrections

Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address. You can make these requests by emailing ss at info@autumnelectrical.com.

Offline Collection Use and Disclosure

We also may collect information offline. We will treat any information collected offline in a manner that is consistent with this policy.  One example involves someone calling us direct to ask for advice or to arrange an appointment. When someone calls, we will ask only for the personal information we need in order to answer the question. When we need to store information (such as appointment confirmations and the generating of quotations and or invoices), we will enter it into our database.

Updates to this Policy

If we change or update this Privacy Policy, we will post changes and updates on the site so that you will always be aware of what information We collect, use and disclose. We encourage you to review this policy from time to time so you will know if the Privacy Policy has been changed or updated. If you have any questions about the Policy, please contact us at info@autumnelectrical.com.